Outage in CyberArk

CyberArk Identity Cloud Service Advisory - Partial Performance Degradation

Resolved Minor
October 20, 2025 - Started 2 days ago - Lasted about 8 hours
Official incident page

Incident Report

Some users may experience issues with slowness or failure when logging into or working within the Identity Security Portal or the Identity Admin Portal due to ongoing outage with AWS US East. Next Update: 30 minutes or upon earlier status change.
Components affected
CyberArk pod1013 US East CyberArk pod1011 US East CyberArk pod1009 US East CyberArk pod1012 US East CyberArk pod1003 US East CyberArk pod3001 US East CyberArk pod1010 US East CyberArk pod1006 US East CyberArk pod1008 US East CyberArk pod1007 US East CyberArk pod3002 US East CyberArk pod1001 US East CyberArk pod1002 US East CyberArk pod1004 US East CyberArk pod1005 US East

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/20/2025 10:59PM

This incident has been resolved.

MONITORING 2 days ago - at 10/20/2025 08:56PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 10/20/2025 08:52PM

We are monitoring the issue for any further performance issues.

INVESTIGATING 2 days ago - at 10/20/2025 02:41PM

Some users may experience issues with slowness or failure when logging into or working within the Identity Security Portal or the Identity Admin Portal due to ongoing outage with AWS US East.

Next Update: 30 minutes or upon earlier status change.

Latest CyberArk outages

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CyberArk Identity Cloud Service Advisory - SMS Failures [India Region] - 3 months ago
CyberArk Identity Connector Service GovCloud Advisory - Connector Degradation - 4 months ago
CyberArk Identity Cloud Services Advisory - Partial Service Degradation - 5 months ago

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