Transaction Processing Disruption For CONCARDIS_PAYWORKS

The issue affecting Cybersoure Card Present (Payworks) has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 21:59 UTC on 1 July 2024
Reported End Time: 01:37 GMT on 2 July 2024

Impact: Customers are now able to use Cybersoure Card Present (Payworks) services as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

The issue affecting Concardis transaction processing is mitigated. We are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Concardis transaction processing as normal.

Reported Start Time: 21:59 GMT on 1 July 2024
Reported End Time: 01:37 GMT on 2 July 2024

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Cybersoure Card Present (Payworks) is aware of an outage that is currently affecting transaction processing for Concardis_Payworks.

We thank you for your patience as we work urgently to resolve the issue.

Impact: Users may experience processing payments.

Reported Start Time: 21:59 UTC on 1 July 2024

Next Update: As current status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center