Widespread Internet outage delay case notification and impact ticket access.

Due to a widespread Internet outage affecting multiple third-party vendors, case notification and ticket management systems experienced delays. We have now resumed normal operations, and all case notifications are up-to-date.

We are continuing to monitor for any further issues.

Due to a widespread Internet outage affecting multiple third-party vendors, case notification and ticket management systems experienced delays. However, the SOC has been able to triage and investigate security alerts. During the period of the outage, clients were contacted manually in the case of a confirmed security incident. Services are gradually coming back online across various vendors.