Outage in Cyren Cloud

Cyren Inbox Security Errors during scanning via Add-in and delay in Investigate page

Resolved Major
November 21, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an ongoing issue that is causing errors in Cyren Inbox Security Add-in during scanning and delay in showing data in the Investigate page.. Issue started at 09:30UTC This is actively being worked upon by our Cyren Inbox Security operations team.
Components affected
Cyren Cloud Outlook Add-In Cyren Cloud Admin Portal

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/21/2022 12:37PM

This incident has been resolved.

INVESTIGATING almost 3 years ago - at 11/21/2022 11:49AM

We have identified an ongoing issue that is causing errors in Cyren Inbox Security Add-in during scanning and delay in showing data in the Investigate page..

Issue started at 09:30UTC

This is actively being worked upon by our Cyren Inbox Security operations team.

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