Outage in Cyren Cloud

Detection classification error causing False Positives

Resolved Minor
January 26, 2023 - Started almost 3 years ago - Lasted about 10 hours
Official incident page

Incident Report

Due to error in classification of URL's they are classified as Phishing and it causing for a False Positive. We are working on reclassification of the impacted URL's Issue started at 2023-01-25 14:50 UTC .
Components affected
Cyren Cloud URL Filtering Cyren Cloud Phishing Cyren Cloud Anti-Spam

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/27/2023 07:28AM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 01/26/2023 09:48PM

Due to error in classification of URL's they are classified as Phishing and it causing for a False Positive.
We are working on reclassification of the impacted URL's
Issue started at 2023-01-25 14:50 UTC .

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