Outage in Cytracom

Delays or unable to login to PBX Management + Partner Portal + Cytracom Desktop + UC Mobile

Resolved Minor
March 25, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue preventing users from logging in to Cytracom Management UI, Partner portal, UC Mobile, UC Desktop.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/25/2025 10:19PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/25/2025 09:23PM

Login to PBX, Partner Portal and UC Applications remain fully operational. Business messaging load times have returned to normal. We will continue to monitor

IDENTIFIED about 1 month ago - at 03/25/2025 06:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/25/2025 05:49PM

A fix has been implemented. Logins to PBX, Partner Portal and UC Applications are fully operational.

INVESTIGATING about 1 month ago - at 03/25/2025 04:32PM

We are currently investigating an issue preventing users from logging in to Cytracom Management UI, Partner portal, UC Mobile, UC Desktop.

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