Outage in Daily
Elevated error rates for SIP/PSTN
Resolved Minor
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Outage Details
We're investigating elevated error rates from SignalWire when provisioning SIP/PSTN resources. If you're creating rooms with dial-in or dial-out enabled and it isn't absolutely necessary, you can remove those params from your room creation request to successfully create rooms.
Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 04/17/2025 08:36PM
This incident has been resolved.
MONITORING
26 days ago - at 04/17/2025 08:11PM
It appears that SignalWire rolled back the change, and the errors have stopped. We are monitoring for any further issues.
IDENTIFIED
26 days ago - at 04/17/2025 07:57PM
SignalWire has confirmed that they made an unannounced change that's causing the problem, and they're working to revert it. We're also working on a quick production update to work around the issue if they can't revert quickly enough.
INVESTIGATING
26 days ago - at 04/17/2025 07:33PM
We're investigating elevated error rates from SignalWire when provisioning SIP/PSTN resources. If you're creating rooms with dial-in or dial-out enabled and it isn't absolutely necessary, you can remove those params from your room creation request to successfully create rooms.
Latest Daily outages
Issues with SIP/PSTN audio quality - 28 days ago
Elevated SIP/PSTN error rates - about 1 month ago
Delayed audio for some SIP/PSTN dial-in calls - 2 months ago
Issues connecting to rooms - 4 months ago
Networking issues - 6 months ago
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