Outage in DALENYS

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions

Resolved Major

February 19, 2026 - Started 9 days ago - Lasted 1 day
Official incident page

Incident Report

FR Nous avons identifié des difficultés sur la plateforme de paiement. Les transactions concernées sont exclusivement celles traitées via Crédit Agricole. Les premières analyses indiquent que l’origine de l’incident est externe à notre plateforme. EN We have identified ongoing difficulties on the payment platform. The impacted transactions are limited to those processed via Crédit Agricole. Initial investigations indicate that the root cause of the incident is external to our platform.

Components affected

DALENYS API

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 02/20/2026 01:20PM

This incident has been resolved.

MONITORING 9 days ago - at 02/19/2026 10:24AM

FR
L'incident est maintenant résolu et le service est rétabli.
Nous continuons à surveiller la reprise du service.

EN
Incident is now resolved and service restored.
Service recovery is still under monitoring.

IDENTIFIED 9 days ago - at 02/19/2026 09:53AM

FR
Nous avons identifié des difficultés sur la plateforme de paiement.
Les transactions concernées sont exclusivement celles traitées via Crédit Agricole.
Les premières analyses indiquent que l’origine de l’incident est externe à notre plateforme.

EN
We have identified ongoing difficulties on the payment platform.
The impacted transactions are limited to those processed via Crédit Agricole.
Initial investigations indicate that the root cause of the incident is external to our platform.

Latest DALENYS outages

[SANDBOX] INCIDENT | Perturbation plateforme de test / Test platform perturbation - 3 days ago

EXTERNAL INCIDENT | Perturbations 3DS / 3D Secure disruption - 7 days ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 25 days ago

INCIDENT COCKPIT | Affichage transaction indisponible / Transactions display unavailable - 3 months ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 3 months ago

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