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Outage in DALENYS

EXTERNAL INCIDENT | Perturbations 3DS / 3D Secure disruption

Resolved Minor
February 21, 2026 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

FR Nous avons identifié un taux anormalement élevé d'échecs sur les demandes d'authentifications 3DSECURE suite à un incident externe du côté des banques émetteurs. Cela impacte particulièrement les porteurs de carte du Crédit Agricole. EN We have identified an high failure rate on 3DSecure authentication requests due to an external incident on issuing bank's side. This is impacting mostly Crédit Agricole cardholders.
Components affected
DALENYS API

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/21/2026 02:52PM

EXTERNAL INCIDENT | Perturbations 3DS / 3D Secure disruption (9:00CET - 15:00 CET)


FR
L'incident est maintenant résolu et le service est rétabli.
Nous continuons à surveiller la reprise du service.

EN
Incident is now resolved and service restored.
Service recovery is still under monitoring.

MONITORING 3 months ago - at 02/21/2026 12:26PM

L'incident externe est toujours en cours. Nous vous tiendrons informés en cas de changements.

---------------
The incident is still ongoing. We'll keep you updated in case of any changes.

MONITORING 3 months ago - at 02/21/2026 08:36AM

FR
Nous avons identifié un taux anormalement élevé d'échecs sur les demandes d'authentifications 3DSECURE suite à un incident externe du côté des banques émetteurs. Cela impacte particulièrement les porteurs de carte du Crédit Agricole.

EN
We have identified an high failure rate on 3DSecure authentication requests due to an external incident on issuing bank's side. This is impacting mostly Crédit Agricole cardholders.

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