Outage in DALENYS

[SANDBOX] INCIDENT | Perturbation plateforme de test / Test platform perturbation

Resolved Minor

February 25, 2026 - Started 3 days ago - Lasted about 16 hours
Official incident page

Incident Report

FR Nous avons identifié des difficultés sur la plateforme de test avec le hosted fields. L'incident est en cours d'analyse. EN We have identified issues on the test platform with the hosted fields. An investigation is in progress.

Components affected

DALENYS API

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 02/26/2026 07:59AM

This incident has been resolved.

MONITORING 3 days ago - at 02/25/2026 05:07PM

TSR-2999
- Début / Start : 25/02/2026 16h22 CET
- Fin / End : 25/02/2026 18h02 CET
- Catégorie / Category : Sandbox Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Le déploiement s'est effetué avec succès.
La situation est revenue à la normale.

EN
The deployment was completed successfully.
The situation has returned to normal.

IDENTIFIED 3 days ago - at 02/25/2026 05:04PM

TSR-2999
- Début / Start : A confirmer / To be confirmed
- Fin / End : En cours / Ongoing
- Catégorie / Category : Sandbox Processing
- Responsabilité / Responsibility : A confirmer / To be confirmed
- Priorité / Priority : P2

FR
L'origine de l'incident a été détectée.
Un correctif est en cours de déploiement.

EN
The root cause of the incident has been identified.
A fix is currently being deployed.

INVESTIGATING 3 days ago - at 02/25/2026 04:49PM

FR
Les investigations sont toujours en cours.
Nous reviendrons vers vous dans 15 minutes.

EN
Investigations are still ongoing.
We'll get back to you in 15 minutes.

INVESTIGATING 3 days ago - at 02/25/2026 04:34PM

FR
Nous avons identifié des difficultés sur la plateforme de test avec le hosted fields.
L'incident est en cours d'analyse.

EN
We have identified issues on the test platform with the hosted fields.
An investigation is in progress.

Latest DALENYS outages

EXTERNAL INCIDENT | Perturbations 3DS / 3D Secure disruption - 7 days ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 9 days ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 25 days ago

INCIDENT COCKPIT | Affichage transaction indisponible / Transactions display unavailable - 3 months ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 3 months ago

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