Outage in Dashlane
Degraded performance on sync operations
Resolved Minor
April 24, 2023 - Started over 2 years ago
- Lasted 23 days
Incident Report
We're currently experiencing issues with syncing account data. The Team is investigating and working on a fix for this issue. Thank you for your patience and we apologize for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
over 2 years ago - at 04/24/2023 04:34PM
We're currently experiencing issues with syncing account data. The Team is investigating and working on a fix for this issue. Thank you for your patience and we apologize for the inconvenience.
over 2 years ago - at 04/26/2023 11:43AM
This issue has now been identified and this behavior will be fixed in the next version of the extension (6.2317.0) which will reach all customers by the end of this week. Thank you again for your patience.
over 2 years ago - at 05/08/2023 03:55PM
The fix for this issue was released with the latest version of the extension (6.2318.4) which has been fully deployed for Chrome and Edge and will soon be deployed for Firefox. Thank you again for your patience.
Latest Dashlane outages
Firefox extension is unavailable for new users. Existing users should not be affected - 4 months ago
Account recreation not working for B2B customers - 5 months ago
email.dashlane.com page is unavailable - 5 months ago
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