Outage in Dashlane
Hidden duplicates in the vault cause slowness and crashing issues
Resolved Minor
July 10, 2023 - Started almost 3 years ago
- Lasted about 3 hours
Incident Report
We have encountered a bug affecting certain customers, specifically regarding login and synchronization processes. Upon investigation, our team has identified that these users had hidden duplicate entries within their accounts. We’re working diligently to resolve this issue at hand.
Components affected
Dashlane Web appTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
almost 3 years ago - at 07/10/2023 08:47AM
We have encountered a bug affecting certain customers, specifically regarding login and synchronization processes. Upon investigation, our team has identified that these users had hidden duplicate entries within their accounts. We’re working diligently to resolve this issue at hand.
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