Outage in Dashlane
SSO users prompted for Master Password
Resolved Minor
September 07, 2023 - Started about 2 years ago
- Lasted 11 days
Need to monitor Dashlane outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Dashlane, and never miss an outage again.
Start Free Trial
Outage Details
Some SSO users see a Master Password prompt during login when they shouldn't. Our team is currently working on a fix.
As a workaround, right-click extension > options > select Fallback to the legacy login flow'. You'll be able to login after reloading the extension.
Thanks for your patience and understanding.
As a workaround, right-click extension > options > select Fallback to the legacy login flow'. You'll be able to login after reloading the extension.
Thanks for your patience and understanding.
Components affected
Dashlane Single sign-on (SSO)Latest Updates ( sorted recent to last )
about 2 years ago - at 09/07/2023 03:07PM
Some SSO users see a Master Password prompt during login when they shouldn't. Our team is currently working on a fix.
As a workaround, right-click extension > options > select Fallback to the legacy login flow'. You'll be able to login after reloading the extension.
Thanks for your patience and understanding.
about 2 years ago - at 09/13/2023 10:09AM
We deployed an update in Chrome extension version 6.2337 to fix this issue and are now monitoring our systems. If the update is not available to you, please reinstall the extension.
Latest Dashlane outages
Firefox extension is unavailable for new users. Existing users should not be affected - 3 months ago
Account recreation not working for B2B customers - 4 months ago
email.dashlane.com page is unavailable - 5 months ago
Account creation not working for customers signing up for our Business trial or purchasing a professional plan - 5 months ago
Dashlane services disruption - 8 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4484 services available
Integrations with
