Outage in Dashlane
Users with 2FA turned on, are unable to log in from the Android app
Resolved Major
December 19, 2023 - Started almost 2 years ago
- Lasted about 21 hours
Incident Report
An issue was identified with the latest Dashlane version 6.2349.3 for Android. Customers with 2FA turned on their Dashlane account are not able to log in.
The Team is investigating and working on a fix. Thank you for your patience, and we apologize for the inconvenience.
The Team is investigating and working on a fix. Thank you for your patience, and we apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
almost 2 years ago - at 12/19/2023 11:46PM
An issue was identified with the latest Dashlane version 6.2349.3 for Android. Customers with 2FA turned on their Dashlane account are not able to log in.
The Team is investigating and working on a fix. Thank you for your patience, and we apologize for the inconvenience.
almost 2 years ago - at 12/20/2023 11:00AM
A fix was released for this issue with Version 6.2349.5. We'll be monitoring the results. Thanks for your patience and understanding.
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