Outage in Dashlane
Payment tab display issue for some web app users
Resolved Minor
January 30, 2024 - Started almost 2 years ago
- Lasted 6 days
Incident Report
For some customers, there is a display issue using the web app (https://app.dashlane.com/login) where it shows no payment methods have been saved to their Vault. In the meantime, customers can still search for these items on the web app and see them on mobile apps. Thank you for your patience.
Components affected
Dashlane Web appNeed to monitor Dashlane outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
almost 2 years ago - at 01/30/2024 01:43PM
For some customers, there is a display issue using the web app (https://app.dashlane.com/login) where it shows no payment methods have been saved to their Vault. In the meantime, customers can still search for these items on the web app and see them on mobile apps. Thank you for your patience.
almost 2 years ago - at 01/30/2024 06:13PM
The display issue with the Payment Methods not being shown in the web app has been identified and a fix will be included in the next version of the extension, 6.2405.3, which is planned to be released this week. We will provide another update once it is available to all.
Latest Dashlane outages
Difficulties processing Paypal transactions - 17 days ago
Website unavailable - about 1 month ago
Temporary Service Disruption Due to External Services Outage - about 2 months ago
Firefox extension is unavailable for new users. Existing users should not be affected - 5 months ago
Account recreation not working for B2B customers - 6 months ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
