Outage in Dashlane

My Account button not working for Firefox users

Resolved Minor
March 05, 2024 - Started over 1 year ago - Lasted 6 days

Incident Report

Our team detected an issue preventing the use of the “My Account” button when accessing the Dashlane web app on Firefox. While our team works to fix the issue, the account settings can be accessed on a different browser or by opening the web view with this link https://app.dashlane.com/login?noredirect.
Components affected
Dashlane Firefox extension

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Latest Updates ( sorted recent to last )
over 1 year ago - at 03/05/2024 11:03AM

Our team detected an issue preventing the use of the “My Account” button when accessing the Dashlane web app on Firefox. While our team works to fix the issue, the account settings can be accessed on a different browser or by opening the web view with this link https://app.dashlane.com/login?noredirect.

over 1 year ago - at 03/05/2024 03:54PM

Our team has identified the root cause of the issue on Firefox and is working diligently to release the fix as quickly as possible. Meanwhile, the account settings can be accessed on a different browser or by opening the web view with this link https://app.dashlane.com/login?noredirect.

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