Outage in Dashlane

Account recovery key not working for Firefox users

Resolved Minor
April 03, 2024 - Started over 1 year ago - Lasted 5 days

Incident Report

Our team detected an issue preventing the use of the account recovery key feature on Firefox.

While our team works to fix the issue, you can use an alternative browser or mobile app to generate an account recovery key.

Thanks for your patience and understanding.
Components affected
Dashlane Firefox extension

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Latest Updates ( sorted recent to last )
over 1 year ago - at 04/03/2024 04:35PM

Our team detected an issue preventing the use of the account recovery key feature on Firefox.

While our team works to fix the issue, you can use an alternative browser or mobile app to generate an account recovery key.

Thanks for your patience and understanding.

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