Outage in DAT Freight & Analytics

Account Self Service Unavailable

Resolved Major
June 10, 2025 - Started about 2 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing a service disruption affecting our self-service portal. Some customers may be unable to reactivate service or manage users. Our engineering team has identified the root cause as an outage with one of our third-party service providers. We are in close contact with their support team and are monitoring their status for updates. All other services are operating normally. We sincerely apologize for any inconvenience this may cause. We will provide another update as soon as possible. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/13/2025 11:46AM

This incident has been resolved.

MONITORING about 1 month ago - at 06/13/2025 09:46AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 06/10/2025 02:15PM

We are currently experiencing a service disruption affecting our self-service portal. Some customers may be unable to reactivate service or manage users.
Our engineering team has identified the root cause as an outage with one of our third-party service providers.
We are in close contact with their support team and are monitoring their status for updates. All other services are operating normally.
We sincerely apologize for any inconvenience this may cause. We will provide another update as soon as possible.
Thank you for your patience.

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