Shipment Service high Latency

This incident has been resolved.

The fix is now in place and the issue has been mitigated. Teams will monitor it's effectiveness throughout the week

Teams continue to monitor while they implement a fix. New updates will be provided as soon as they become available.

Teams are actively investigating and are also preparing a fix. Once deployed, we will monitor to check if the issue has mitigated. Thank you for your continued patience.

We are currently experiencing latency in shipment processing, resulting in some shipments being delayed or stuck. Our engineering team is actively investigating the traffic spike. We will provide further updates as they become available.