DAT Freight & Analytics Outage History

DAT Freight & Analytics experienced a major service interruption affecting FTP/SFTP file transfers and the CarrierWatch component. The outage lasted 21.5 hours before engineers successfully restored all services. The incident impacted multiple DAT services unexpectedly, requiring extensive engineering efforts to resolve.

The DAT Freight & Analytics Convoy Platform experienced an unscheduled maintenance issue that prevented brokers and carriers from logging in and interacting with the platform. The service disruption lasted approximately 1.3 hours before being fully resolved, with users able to access the platform normally again.

DAT Freight & Analytics experienced a major service disruption lasting 2.5 hours that prevented customers from posting trucks or loads via their Transportation Management System (TMS) and blocked access to CarrierWatch services. API rate calls were also affected during the incident. The issue was resolved after implementing a fix and monitoring the results.

DAT Freight & Analytics experienced a service disruption that prevented customers from posting trucks or loads via their TMS and caused connectivity issues with CarrierWatch logins. The incident affected core freight posting functionality and CarrierWatch services for 1.3 hours. A fix was implemented and monitored before the service was fully restored.

DAT Freight & Analytics experienced a service disruption that prevented customers from posting and editing loads through DAT One web platform and TMS integrations. The issue affected the core shipment posting functionality, making it unavailable for users during the incident. The service was restored after 27 minutes of downtime.

DAT Freight & Analytics experienced a major service disruption that prevented customers from posting trucks or loads via their TMS and impacted CarrierWatch login functionality. The incident affected the CarrierWatch component and prevented normal freight posting operations for users. The issue was resolved after 2.6 hours with a fix implementation and monitoring period.

DAT Freight & Analytics experienced a major incident where RateView, CarrierWatch, and rate displays within DAT One showed missing or unavailable pricing information for 5.9 hours. Customers were unable to access normal rate visibility across these freight analytics services. The engineering team implemented a fix and restored all pricing services, with systems returning to normal operation after monitoring confirmed stability.

DAT Freight & Analytics experienced a connectivity issue with Keypoint Anywhere that prevented some users from accessing the service. The incident affected user login and report access functionality for approximately 1.5 hours. The connection issue was resolved and users were able to resume normal access to Keypoint Anywhere.