Outage in DataRobot
Widespread intermittent service issues for new workloads in US Production
Resolved MinorIncident Report
Summary AI Generated
DataRobot experienced intermittent service issues in US Production for 20.1 hours that prevented users from launching new workloads for Notebooks, Custom Models, and Custom Applications, while existing workloads remained unaffected. The disruption was caused by an ongoing AWS Availability Zone outage that led to resource allocation failures. Engineering resolved the underlying workload scheduling issue and confirmed all services were restored.
We are currently experiencing intermittent service issues in US Production, which are primarily affecting the launch of new workloads for Notebooks, Custom models, and Custom Applications. This issue does not impact existing workloads. This disruption is strongly correlated with an ongoing AWS Availability Zone outage (https://health.aws.amazon.com/health/status), causing resource allocation failures. The team is actively monitoring the situation and tracking updates from AWS.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 05/08/2026 08:21PM
Engineering confirmed the issue is resolved and all services are restored.
MONITORING
11 days ago - at 05/08/2026 01:40PM
Engineering resolved the underlying issue with workload scheduling and is monitoring the cluster.
IDENTIFIED
12 days ago - at 05/08/2026 06:13AM
We are continuing to experience issues launching new workloads for Custom Models and Custom Applications in US Production.
This is connected to an ongoing AWS outage. Our team is exploring multiple mitigation options.
IDENTIFIED
12 days ago - at 05/08/2026 05:47AM
We are continuing to experience issues launching new workloads for Custom Models and Custom Applications in US Production.
This is connected to an ongoing AWS outage. Our team is exploring multiple mitigation options.
MONITORING
12 days ago - at 05/08/2026 03:53AM
We are currently experiencing intermittent service issues in US Production, which are primarily affecting the launch of new workloads for Notebooks, Custom models, and Custom Applications. This issue does not impact existing workloads. This disruption is strongly correlated with an ongoing AWS Availability Zone outage (https://health.aws.amazon.com/health/status), causing resource allocation failures. The team is actively monitoring the situation and tracking updates from AWS.
Latest DataRobot outages
Delay in processing actual messages - about 1 month ago
Elevated Errors on Managed AI Cloud - about 1 month ago
Degraded Performance on DataRobot MTS due to Quay outage - about 2 months ago
Performance Degradation on Managed AI Cloud - 2 months ago
Intermittent UI disruptions on Managed AI Cloud - 2 months ago
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