Outage in Datto

PSA - [LON, UK & UK2] - Platform currently inaccessible

Resolved Major
March 31, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue preventing partners from accessing the PSA platform in all UK zones. Our engineering team has been notified, we are investigating this issue as a matter of urgency. Updates will be posted here as we progress with this investigation. We apologize for the inconvenience.
Components affected
Datto UK Limited Release (United Kingdom) Datto UK 2 (United Kingdom) Datto UK (United Kingdom)
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/31/2023 10:53AM

This incident has been resolved.

MONITORING over 2 years ago - at 03/31/2023 09:55AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 03/31/2023 08:07AM

We are currently investigating an issue preventing partners from accessing the PSA platform in all UK zones.

Our engineering team has been notified, we are investigating this issue as a matter of urgency. Updates will be posted here as we progress with this investigation.

We apologize for the inconvenience.

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