Outage in Datto

PSA - AU01 - Incoming Email Processing not creating tickets

Resolved Major
May 23, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Our teams are currently investigating Incoming Email Processing not creating tickets for PSA on the AU zone. Thank you for your patience!
Components affected
Datto Australia / New Zealand
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/23/2023 05:15AM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/23/2023 04:25AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 05/23/2023 03:25AM

Our teams are currently investigating Incoming Email Processing not creating tickets for PSA on the AU zone.

Thank you for your patience!

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