Outage in Datto
RMM - Zinfandel - ConnectWise ticket creation delays
Resolved MinorIncident Report
We are currently investigating reports of Connectwise integration delays, this may result in ticket creation delays and it may also impact the ticket resolution synchronization.
This issue has been escalated and it is being investigated as a matter of priority.
We apologize for the inconvenience and we appreciate your patience while we work on a resolution.
Components affected
Datto Zinfandel (US West)Need to monitor Datto outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 08/17/2023 05:25PM
This incident has been resolved.
MONITORING
over 2 years ago - at 08/17/2023 11:35AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 2 years ago - at 08/17/2023 09:28AM
We are currently investigating reports of Connectwise integration delays, this may result in ticket creation delays and it may also impact the ticket resolution synchronization.
This issue has been escalated and it is being investigated as a matter of priority.
We apologize for the inconvenience and we appreciate your patience while we work on a resolution.
Latest Datto outages
Datto AV – Behavioral Detection Update - 2 days ago
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