Outage in Datto

PSA - EU1 - Outgoing Email Delay

Resolved Minor
October 19, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting databases in EU1, outgoing emails from Autotask are being delayed.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/19/2023 04:17PM

This incident has been resolved and outbound emails are now being processed in an expected timeframe.

MONITORING about 1 year ago - at 10/19/2023 03:22PM

Our teams have identified the cause of the issue and a fix has been implemented. We are currently monitoring.

INVESTIGATING about 1 year ago - at 10/19/2023 01:50PM

We are currently investigating an issue affecting databases in EU1, outgoing emails from Autotask are being delayed.

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