Outage in Datto
PSA - UKLR, LON, UK2 - Incoming Email Processing Not Creating Tickets
Resolved Minor
Need to monitor Datto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Datto, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Datto UK (United Kingdom) Datto UK 2 (United Kingdom) Datto UK Limited Release (United Kingdom)Latest Updates ( sorted recent to last )
The incident has been resolved, new emails and emails received during the interruption are now being processed as expected.
Thank you for your patience while this issue was investigated.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
Our teams are currently investigating issues with the Incoming Email Processor not processing tickets within our LON zones.
Thank you for your patience!
Latest Datto outages
Need to know when vendors go down? You’re in the right place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime