Outage in Datto

Datto EDR and AV - Select EU Tenants - Portal inaccessible with 502 Error

Resolved Major
September 06, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of a problem where select EU Datto EDR and AV tenants are inaccessible. These tenants currently redirect to a 502 "Bad Gateway" error page. The Kaseya R&D Team has identified the issue and is working to correct the affected tenants. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 09/06/2024 03:40PM

This incident has been resolved.

MONITORING 10 months ago - at 09/06/2024 02:06PM

The Kaseya R&D Team have restored tenants affected by this issue. We will continue to monitor all EU tenants to make sure all tenants are accessible.

IDENTIFIED 10 months ago - at 09/06/2024 01:19PM

We are aware of a problem where select EU Datto EDR and AV tenants are inaccessible. These tenants currently redirect to a 502 "Bad Gateway" error page.

The Kaseya R&D Team has identified the issue and is working to correct the affected tenants.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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