Outage in Datto

Kaseya Product Support - Phone and Chat Support - Degraded

Resolved Minor
October 30, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of a problem where functions within the Kaseya Helpdesk, such as phone and chat support, are currently experiencing longer than average wait times. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/30/2024 06:49PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/30/2024 03:44PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 10/30/2024 03:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 10/30/2024 03:42PM

We are aware of a problem where functions within the Kaseya Helpdesk, such as phone and chat support, are currently experiencing longer than average wait times.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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