Outage in Datto

VSA - US-APP02 - 500 Errors while using the WebApp

Resolved Major
May 30, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of a problem where VSA instances hosted on US-APP02 are experiencing errors while browsing and logging into the WebApp. The Kaseya R&D Team has identified the issue and are working on deploying a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/30/2025 07:30PM

This incident has been resolved.

MONITORING 2 days ago - at 05/30/2025 06:37PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 05/30/2025 05:07PM

We are aware of a problem where VSA instances hosted on US-APP02 are experiencing errors while browsing and logging into the WebApp.

The Kaseya R&D Team has identified the issue and are working on deploying a fix.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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