Outage in DaySmart Appointments

Account Log in Issues

Resolved Major
November 02, 2023 - Started almost 2 years ago
Official incident page

Incident Report

We are seeing latency on the Site Admin login when logging into account for some users. We are investigating the issues seen and will provide an update on the resolution.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/02/2023 04:15PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/02/2023 03:27PM

Thank you for your patience today. At this time we are seeing material improvements in the issues impacting access to Site Admin users. We expect performance to continue to improve throughout the day. We will provide an update on progress as needed.

IDENTIFIED almost 2 years ago - at 11/02/2023 02:55PM

We have some positive movement coming in regards to a resolution that would restore the access to Site Admin users. As we gather more information to implement this solution, we will post an update.

INVESTIGATING almost 2 years ago - at 11/02/2023 02:29PM

We are seeing latency on the Site Admin login when logging into account for some users. We are investigating the issues seen and will provide an update on the resolution.

Latest DaySmart Appointments outages

Software Performance Issues - 12 days ago
DaySmart Appointments Mobile App Users Log In Error - 8 months ago
Account Latency Reported - about 1 year ago
System is Down - about 1 year ago
Latency Issues Reported - about 1 year ago

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