Outage in DaySmart

Client Screen Force Logout

Resolved Minor
February 16, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating a potential issue when clicking to the client screen, users are force logged out. Our team is currently looking into this and we will provide an update within the next 30 minutes. We apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/16/2024 03:51PM

This incident has been resolved.

IDENTIFIED 10 months ago - at 02/16/2024 03:17PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 02/16/2024 03:17PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 02/16/2024 03:09PM

We are investigating a potential issue when clicking to the client screen, users are force logged out. Our team is currently looking into this and we will provide an update within the next 30 minutes. We apologize for any inconvenience.

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