Outage in DaySmart

Online Store Feature Down

Resolved Major
July 16, 2024 - Started about 1 year ago - Lasted 3 days
Official incident page

Incident Report

We're currently experiencing an issue with the Online Store feature (purchasing gift cards online via CardConnect). Our technical team is actively working on resolving the issue. Updates will be posted here throughout the event.
Components affected
DaySmart Online Booking
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/19/2024 02:42PM

This incident has been resolved.

MONITORING about 1 year ago - at 07/17/2024 08:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 07/17/2024 08:00PM

We are continuing to work on a fix for this issue. We greatly appreciate your patience and look forward to providing an update soon.

IDENTIFIED about 1 year ago - at 07/17/2024 01:10PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 07/16/2024 08:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 07/16/2024 01:31PM

We're currently experiencing an issue with the Online Store feature (purchasing gift cards online via CardConnect). Our technical team is actively working on resolving the issue. Updates will be posted here throughout the event.

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