Outage in Dead Man's Snitch
Delayed Alerts
Resolved Minor
March 27, 2023 - Started about 3 years ago
Official incident page
Official incident page
Incident Report
Starting at 17:15 UTC until 18:45 UTC we had an issues where alerts for missing and errored Snitches were delayed. All history for Snitches is accurate despite the delay.
We've identified the root cause as a bad deploy which caused issues connecting to our backend message bus. We were not initially alerted to the issue and we're investigating the gap in our alerting to make sure this doesn't happen again.
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RESOLVED
about 3 years ago - at 03/27/2023 07:21PM
Starting at 17:15 UTC until 18:45 UTC we had an issues where alerts for missing and errored Snitches were delayed. All history for Snitches is accurate despite the delay.
We've identified the root cause as a bad deploy which caused issues connecting to our backend message bus. We were not initially alerted to the issue and we're investigating the gap in our alerting to make sure this doesn't happen again.
Latest Dead Man's Snitch outages
Timeouts with check-in receiving - 6 months ago
Delayed Email Alerts - 7 months ago
False Alerts for short intervals Snitches - about 1 year ago
Delayer alerts and emails - over 1 year ago
Potential False Alerts - over 1 year ago
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