Outage in Dead Man's Snitch

Delayed Alerts

Resolved Minor
March 27, 2023 - Started about 2 years ago
Official incident page

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Outage Details

Starting at 17:15 UTC until 18:45 UTC we had an issues where alerts for missing and errored Snitches were delayed. All history for Snitches is accurate despite the delay. We've identified the root cause as a bad deploy which caused issues connecting to our backend message bus. We were not initially alerted to the issue and we're investigating the gap in our alerting to make sure this doesn't happen again.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/27/2023 07:21PM

Starting at 17:15 UTC until 18:45 UTC we had an issues where alerts for missing and errored Snitches were delayed. All history for Snitches is accurate despite the delay.

We've identified the root cause as a bad deploy which caused issues connecting to our backend message bus. We were not initially alerted to the issue and we're investigating the gap in our alerting to make sure this doesn't happen again.

Latest Dead Man's Snitch outages

Delayer alerts and emails - 3 months ago
Potential False Alerts - 6 months ago
Delayed Missing Alerts - about 1 year ago
Delayed Alerts and UI Updates - about 1 year ago

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