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Outage in Decagon

Investigating Elevated Errors on Voice Calls

Resolved Minor
September 01, 2026 - Started 12 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

A minor incident affected Decagon's voice call service, causing elevated error rates and a percentage of calls to restart unexpectedly. The issue lasted approximately 36 minutes while the team investigated and worked to restore normal service.

The issue affecting voice call restarts has been resolved.

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