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Outage in Deepgram

[Deepgram API] Elevated Streaming STT Error Rates

Resolved Minor
August 24, 2026 - Started about 1 month ago - Lasted about 18 hours
Official incident page

Incident Report

Between 23:18 and 23:45 UTC, a portion of streaming STT connection requests failed with 5XX errors and timeouts. While rolling out a new data center, we detected streaming errors and immediately removed it from rotation. Traffic to the new site had been intentionally limited to a small percentage while we verified the rollout, which limited the number of affected requests. This is now fully resolved.

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RESOLVED about 1 month ago - at 08/25/2026 04:41PM

Between 23:18 and 23:45 UTC, a portion of streaming STT connection requests failed with 5XX errors and timeouts.

While rolling out a new data center, we detected streaming errors and immediately removed it from rotation. Traffic to the new site had been intentionally limited to a small percentage while we verified the rollout, which limited the number of affected requests. This is now fully resolved.

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