Outage in Delinea

Platform: APAC - provisioning delay for trials and new tenants

Resolved Minor
September 20, 2024 - Started 8 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue with new tenant provisioning taking longer than expected.
Components affected
Delinea Platform Delinea Platform
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/20/2024 08:45PM

This incident has been resolved. All the pending trials and new tenants have been successfully provisioned. Thank you for your patience.
If you need assistance with something else, please reach out to our support team at https://support.delinea.com

MONITORING 8 months ago - at 09/20/2024 05:03PM

A fix has been implemented and we are currently monitoring the situation. Any pending trials and new tenants will be provisioned shortly. We apologize for the inconvenience this has caused and appreciate your patience as we work to restore normal service.

INVESTIGATING 8 months ago - at 09/20/2024 03:25PM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 09/20/2024 03:08PM

We are currently investigating an issue with new tenant provisioning taking longer than expected.

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