Outage in Deliverect

Possible loss of scheduled orders

Resolved Minor
February 16, 2021 - Started over 4 years ago - Lasted about 1 year
Official incident page

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Outage Details

Loss of a very small amount of scheduled orders after a cluster update. Due to a problem in scheduled orders persistence when a cluster update was triggered some scheduled orders were not delivered to the POS. By the time the problem was reported, the team had the orders re-scheduled. During this window there were possibly more than one scheduled order lost.
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 02/16/2021 04:14PM

Loss of a very small amount of scheduled orders after a cluster update.
Due to a problem in scheduled orders persistence when a cluster update was triggered some scheduled orders were not delivered to the POS. By the time the problem was reported, the team had the orders re-scheduled. During this window there were possibly more than one scheduled order lost.

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