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Outage in Dentally

Dentally Vision not loading as expected

Resolved Major
September 19, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of an issue with Dentally Vision not loading as expected and is presenting a white screen - we are investigating this issue as a high priority and post further updates as soon as possible. We apologise for any inconvenience caused.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/19/2025 02:05PM

Our monitoring has confirmed no further issues and this incident has been resolved.

We apologise for any inconvenience caused.

MONITORING 8 months ago - at 09/19/2025 11:02AM

We’ve identified the cause of the issue with Dentally Vision and it has now been resolved. Our monitoring shows everything is back to normal. We will continue to monitor to confirm this and will close this status as resolved shortly.

If you experience any further issues, please contact our Support Team via Support Chat in Dentally and we’ll be happy to help.

INVESTIGATING 8 months ago - at 09/19/2025 10:44AM

We are aware of an issue with Dentally Vision not loading as expected and is presenting a white screen - we are investigating this issue as a high priority and post further updates as soon as possible.

We apologise for any inconvenience caused.

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