Outage in Dentally
APAC Electronic Claiming Issue
Resolved MajorIncident Report
We’re currently investigating an issue affecting electronic claiming. In the meantime, claims can still be processed through Dentally but will need to be recorded manually. Our team is working on a fix and we’ll update you as soon as this is resolved. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/21/2025 02:33AM
This incident has been resolved.
INVESTIGATING
10 months ago - at 07/21/2025 02:31AM
Claiming Services and the Dentally Application are operational.
INVESTIGATING
10 months ago - at 07/21/2025 12:57AM
We’re currently investigating an issue affecting electronic claiming. In the meantime, claims can still be processed through Dentally but will need to be recorded manually. Our team is working on a fix and we’ll update you as soon as this is resolved. Thank you for your patience.
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