Outage in Descript
Payments Outage
Resolved MinorIncident Report
An issue with new Creater/Pro accounts causing premature subscription termination has been identified. The fix is being rolled out and we are actively working to refund impacted customers. If there are any issues or concerns, please do not hesitate to contact support.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/14/2023 06:06PM
The incident has been resolved. Impacted customer accounts have been fixed and any relevant refunds are processed.
MONITORING
over 2 years ago - at 03/13/2023 07:21PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 03/13/2023 05:54PM
An issue with new Creater/Pro accounts causing premature subscription termination has been identified. The fix is being rolled out and we are actively working to refund impacted customers. If there are any issues or concerns, please do not hesitate to contact support.
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