Outage in Descript

Transcription not completing

Resolved Major
January 21, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

The transcription feature was not available, and requests were not finishing. We have introduced a fix, and now transcriptions are starting to complete. We are monitoring the recovery, and anticipate it will finish the backlog of unfinished transcriptions within 30 mins
Components affected
Descript Transcription

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/21/2024 07:53PM

This incident has been resolved.

MONITORING almost 2 years ago - at 01/21/2024 06:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 01/21/2024 06:02PM

The transcription feature was not available, and requests were not finishing.

MONITORING almost 2 years ago - at 01/21/2024 06:02PM

The transcription feature was not available, and requests were not finishing. We have introduced a fix, and now transcriptions are starting to complete. We are monitoring the recovery, and anticipate it will finish the backlog of unfinished transcriptions within 30 mins

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