Outage in Descript

Transcription not completing

Resolved Major
January 21, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

The transcription feature was not available, and requests were not finishing. We have introduced a fix, and now transcriptions are starting to complete. We are monitoring the recovery, and anticipate it will finish the backlog of unfinished transcriptions within 30 mins
Components affected
Descript Transcription
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/21/2024 07:53PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/21/2024 06:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 01/21/2024 06:02PM

The transcription feature was not available, and requests were not finishing.

MONITORING over 1 year ago - at 01/21/2024 06:02PM

The transcription feature was not available, and requests were not finishing. We have introduced a fix, and now transcriptions are starting to complete. We are monitoring the recovery, and anticipate it will finish the backlog of unfinished transcriptions within 30 mins

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