Outage in Deskpro
Outbound email with O365 delays
Resolved Minor
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Outage Details
Components affected
Deskpro Outgoing EmailLatest Updates ( sorted recent to last )
This incident has been resolved.
A workaround for affected customers has been deployed. Backlogged emails are being processed now and is expected to complete within 15-20 minutes.
We have identified the issue. A workaround is being deployed for those customers affected.
We are aware of an issue affecting some customers using custom Office365 accounts to send outbound email and our team is investigating.
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