Outage in Deskpro

Outbound Email Delays

Resolved Minor
March 08, 2025 - Started about 2 months ago - Lasted 2 days
Official incident page

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Outage Details

Some users may be experiencing outbound email delays. External providers like Google Apps or O365 aren’t affected. Our team is investigating.
Components affected
Deskpro Outgoing Email
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/10/2025 06:42PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/08/2025 12:30PM

We're processing a backlog of messages and will continue to monitor the situation closely

IDENTIFIED about 2 months ago - at 03/08/2025 11:33AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/08/2025 11:07AM

Some users may be experiencing outbound email delays. External providers like Google Apps or O365 aren’t affected. Our team is investigating.

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