Outage in Deskpro

Outbound Email Delays

Resolved Minor

March 08, 2025 - Started 11 months ago - Lasted 2 days
Official incident page

Incident Report

Some users may be experiencing outbound email delays. External providers like Google Apps or O365 aren’t affected. Our team is investigating.

Components affected

Deskpro Outgoing Email

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/10/2025 06:42PM

This incident has been resolved.

MONITORING 11 months ago - at 03/08/2025 12:30PM

We're processing a backlog of messages and will continue to monitor the situation closely

IDENTIFIED 11 months ago - at 03/08/2025 11:33AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 03/08/2025 11:07AM

Some users may be experiencing outbound email delays. External providers like Google Apps or O365 aren’t affected. Our team is investigating.

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