Outage in Deskpro

Outbound Email Delays

Resolved Minor
March 08, 2025 - Started 7 months ago - Lasted 2 days
Official incident page

Incident Report

Some users may be experiencing outbound email delays. External providers like Google Apps or O365 aren’t affected. Our team is investigating.
Components affected
Deskpro Outgoing Email
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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/10/2025 06:42PM

This incident has been resolved.

MONITORING 7 months ago - at 03/08/2025 12:30PM

We're processing a backlog of messages and will continue to monitor the situation closely

IDENTIFIED 7 months ago - at 03/08/2025 11:33AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 03/08/2025 11:07AM

Some users may be experiencing outbound email delays. External providers like Google Apps or O365 aren’t affected. Our team is investigating.

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