Outage in Deskpro
Service disruption
Resolved MinorIncident Report
We are currently investigating an issue affecting access to our service. Some users may experience intermittent availability or slower response times.
Our team is actively working to identify the cause and restore full service as quickly as possible.
Components affected
Deskpro User Interface / Portal Deskpro Billing Interface Deskpro API Deskpro Incoming Email Deskpro Admin Interface Deskpro Agent Interface Deskpro Reports Interface Deskpro Outgoing EmailTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/06/2026 03:50PM
This incident has been resolved.
MONITORING
2 months ago - at 02/06/2026 03:14PM
Usual service restored & monitoring situation.
INVESTIGATING
2 months ago - at 02/06/2026 01:55PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 02/06/2026 01:54PM
We are currently investigating an issue affecting access to our service. Some users may experience intermittent availability or slower response times.
Our team is actively working to identify the cause and restore full service as quickly as possible.
Latest Deskpro outages
Degraded performance with search functionality - 15 days ago
Gateway timeout - 3 months ago
Degraded Service - 4 months ago
Degraded Agent Login - 5 months ago
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