Outage in Deskpro
Potential authentication issues with Google Auth on cloud sites
Minor
July 24, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
We are currently investigating reports of authentication issues using Google SSO. Other methods of authentication seem to be unaffected.
Components affected
Deskpro Agent InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 07/24/2026 11:46AM
A temporary fix has been implemented for those who have been affected. We are currently working on a longer term fix.
IDENTIFIED
2 days ago - at 07/24/2026 10:26AM
The issue has been identified an we are working on a fix.
INVESTIGATING
2 days ago - at 07/24/2026 09:27AM
We are currently investigating reports of authentication issues using Google SSO. Other methods of authentication seem to be unaffected.
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