Outage in Deskpro
Deskpro Cloud AI degraded (US hosting region)
Resolved MinorIncident Report
Some customers on our US hosting region are experiencing errors with Deskpro-managed AI connections, which may prevent AI features from being configured or used. We are investigating.
Components affected
Deskpro Admin InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/20/2026 05:20PM
The issue has been fixed, and AI functionality is now working normally.
MONITORING
4 days ago - at 08/20/2026 03:52PM
The issue has been mitigated and AI features are operating normally.
INVESTIGATING
4 days ago - at 08/20/2026 03:13PM
Some customers on our US hosting region are experiencing errors with Deskpro-managed AI connections, which may prevent AI features from being configured or used. We are investigating.
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