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Outage in Deskpro

Cloud - Service Interruption

Resolved Minor
January 30, 2025 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing a service disruption. Our team is actively working to mitigate the issue and restore normal operations as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/30/2025 07:01PM

A platform upgrade led to an unexpected load increase, causing a service interruption. We've scaled up resources.

MONITORING about 1 year ago - at 01/30/2025 03:41PM

We have identified and resolved the issue that was disrupting service and are actively monitoring the situation.

INVESTIGATING about 1 year ago - at 01/30/2025 03:11PM

We are currently experiencing a service disruption. Our team is actively working to mitigate the issue and restore normal operations as quickly as possible.

Latest Deskpro outages

Service disruption - 3 months ago
Gateway timeout - 4 months ago
Degraded Service - 5 months ago

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