Outage in Deskpro
Cloud - Service Interruption
Resolved MinorIncident Report
We are currently experiencing a service disruption. Our team is actively working to mitigate the issue and restore normal operations as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/29/2025 10:28PM
A capacity planning issue became apparent due to a bug in an internal Deskpro Cloud service. This caused service disruptions while we added capacity and investigated the underlying problem. We have since mitigated the issue and are implementing process improvements for the future.
MONITORING
about 1 year ago - at 01/29/2025 04:51PM
We have identified and resolved the issue that was disrupting service and are actively monitoring the situation.
INVESTIGATING
about 1 year ago - at 01/29/2025 04:36PM
We are currently experiencing a service disruption. Our team is actively working to mitigate the issue and restore normal operations as quickly as possible.
Latest Deskpro outages
Gateway timeout - 27 days ago
Degraded Service - about 2 months ago
Degraded Agent Login - 2 months ago
Degraded Outbound Voice Call Functionality - 4 months ago
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