Outage in Deskpro
Degraded Agent Login
Resolved MinorIncident Report
We’re aware that some customers’ agents are unable to log in. Our team is actively investigating the issue.
In the meantime, performing a hard refresh and clearing your browser cache may help resolve the problem.
Components affected
Deskpro Agent InterfaceNeed to monitor Deskpro outages?
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 11/24/2025 08:25PM
This incident has been resolved.
MONITORING
21 days ago - at 11/24/2025 04:27PM
The earlier issues affecting agent logins have now been resolved.
All services are operating normally, and we’re continuing to monitor to ensure stability.
INVESTIGATING
21 days ago - at 11/24/2025 11:50AM
We’re aware that some customers’ agents are unable to log in. Our team is actively investigating the issue.
In the meantime, performing a hard refresh and clearing your browser cache may help resolve the problem.
Latest Deskpro outages
Degraded Service - 6 days ago
Degraded Outbound Voice Call Functionality - 3 months ago
Degraded Service for Voice and WhatsApp Users - 5 months ago
Outbound Email Delays - 9 months ago
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