Outage in Device Magic

Degraded API Calls

Resolved Minor
March 28, 2025 - Started about 1 month ago - Lasted 10 days
Official incident page

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Outage Details

We're experiencing high load on the platform, as a result loading web stores and api calls to the dm database or related submission api calls are degraded.
Components affected
Device Magic Forms Website
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 04/07/2025 07:34PM

This incident has been resolved.

MONITORING 25 days ago - at 04/07/2025 08:15AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/29/2025 03:41PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/28/2025 08:57PM

We're experiencing high load on the platform, as a result loading web stores and api calls to the dm database or related submission api calls are degraded.

Latest Device Magic outages

System Maintenance - 15 days ago
Submission Delays - about 1 month ago
Submission Delays - about 2 months ago

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