Outage in Device Magic

Degraded API Calls

Resolved Minor
March 28, 2025 - Started about 2 months ago - Lasted 10 days
Official incident page

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Outage Details

We're experiencing high load on the platform, as a result loading web stores and api calls to the dm database or related submission api calls are degraded.
Components affected
Device Magic Forms Website
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/07/2025 07:34PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/07/2025 08:15AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/29/2025 03:41PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/28/2025 08:57PM

We're experiencing high load on the platform, as a result loading web stores and api calls to the dm database or related submission api calls are degraded.

Latest Device Magic outages

System Maintenance - about 1 month ago
Submission Delays - 2 months ago
Submission Delays - 2 months ago

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